About ICON

We thank you for your interest in ICON

Mission Statement

ICON Property Management will always strive to provide the very best physical and financial Management to The Condominium Communities in our Portfolio. We will continue to embrace a philosophy of service and prudent stewardship. We will always provide Condominium Communities with an experienced team of dedicated, tenured and knowledgeable professionals that focus all their efforts exclusively on Condominium Management.

“…A condo building is only as good as its property management… Something I’ve discovered after years of buying and selling my apartments. Icon Property Management is one of the best I’ve ever encountered. They are professional, well organized, quick to respond and very capable and caring, which is rare these days…”

Ann Rohmer
News Anchor, City tv & CP24 Host of Hot Property

Time Tested Methods

Icon has been serving the condominium industry for over 20 years. The five principle executives have over 110 years of combined experience. Using self developed, time tested methods, Icon sets the standard in service excellence.

“…We have the “skill set” and experience that sets us apart from others in the industry. Our “hands on” philosophy with an emphasis on team building has served our clients well. We take pride in establishing and maintaining long term relationships … Icon is large enough to effectively manage any size condominium community yet we remain in touch with our roots always providing personalized highly responsive service. ICON is making a difference.”

Wes Posthumus C.E.O., Icon Property Management

Customer Service

Icon believes that experience is the key to customer service. They continue to train promising employees within the company in a well-monitored and controlled environment. Icon’s staff prides themselves …

… on being excellent communicators and problem solvers. Icon’s track record of getting things under control quickly and seamlessly is impeccable. Warranty issues, accounts receivable, service contracts, on-site staff, are all issues and services that Icon will manage.

“…We have come to rely on Icon’s knowledge professionalism and dedication to our residence to ensure the smooth operation of our building. I am confident that the Icon team will be an asset to any Board or Property that retains Icon’s services…”

Mark Falbo, B.A., LL.B, M.B.A Condo Corp., President

The Importance of Quality vs. Quantity

Icon’s philosophy is not to simply acquire as many buildings as possible but rather to obtain relationships with quality buildings at a controlled pace, ensuring that Icon’s standards are achieved and maintained …

… in every building in its portfolio. While other companies may boast an excessive amount of buildings, it’s what they don’t tell a perspective client that is worrisome. They don’t go into detail about how many clients they have lost due to inconsistent personnel, rotating property managers, uncontrolled growth, and lack of attention to the immediate needs of their clients.

“…this is the fourth condominium board I have been on. While other building managers have asked me for a “letter of recommendation,” I have never before given one. I have no hesitation in recommending Icon Property Management …”

Larry Peters, Condominium Corporation, President

On-Line Services

Icon Connect provides Icon clients instant secured access to important archived documents and functions, such as; newsletters, memos, condo documents, account summaries, e-mail addresses, amenity bookings and schedules, daily bullet updates, rules and regulations, chat forums, mass e-mails and more… customized to your condos needs.

“Icon’s expertise, organizational and operational abilities has resulted in an extremely well run building and their professional approach has ensured an excellent working relationship between the Board and Monarch.”

Ian H.H. Johnson Monarch Corporation, Director of Customer Care, High-Rise Division

“We were extremely impressed with how quickly Icon reduced our account receivables. They went from thousands of dollars to zero in a few months. Liens have decreased dramatically as well.”

Debbie Alexanader Treasurer, Condominium Corp